At Royal Security Services, we value your trust and are committed to protecting your personal and business information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, email, phone, or during service engagements.
We may collect the following types of information:
Name, phone number, email address, postal address
Identity verification details (if required for security clearance)
Designation and organization details (for corporate clients)
Site address and layout for security assessments
Surveillance footage (if our systems are used)
Incident logs and investigation reports
Communication and feedback regarding our services
IP address, browser type, and pages accessed (via cookies)
Any information voluntarily submitted through contact forms or emails
We use your information to:
Deliver and manage our security and facility services
Communicate about appointments, updates, and support
Maintain internal records and compliance documentation
Enhance service quality through training and feedback
Address inquiries, service requests, and complaints
Send important updates related to security, contracts, or service changes
We do not sell or rent your information. We only share it:
With authorized Royal Security Services personnel
With law enforcement or government authorities, when required by law
With third-party vendors strictly for service-related operations (e.g., surveillance equipment maintenance)
All third parties are bound by confidentiality agreements to protect your data.
We implement industry-standard security measures to protect your information, including:
Secure data storage and access protocols
Employee confidentiality and data handling training
Regular audits and checks on data usage
We retain your information only as long as necessary to:
Fulfill the purpose it was collected for
Comply with legal, tax, or regulatory requirements
Resolve disputes and enforce our agreements
You may request to:
Access the data we hold about you
Correct or update your personal information
Withdraw consent or request data deletion (subject to contractual obligations)
To exercise your rights, email us at operations@royalsecurity365.com.
Our website may use cookies to improve user experience. Cookies are small files stored on your device that help us analyze traffic and usage patterns. You can modify your browser settings to refuse cookies if you prefer.
We may update this Privacy Policy occasionally to reflect legal or operational changes. All updates will be posted on our website with the latest revision date.